How to Turn Off Facebook Business Page Reviews
Sometimes, the mantra "all publicity is good publicity" feels a picayune out of touch. Having your business go eaten live past vicious Facebook reviewers — hounding yous for mistakes you're working tirelessly to fix — might seem kind of overwhelming. And information technology's (rightfully) against Facebook policy to selectively delete especially scathing feedback. So what are you left to exercise? You can caryatid yourself and weather the storm, or you lot can take a second to shut out the globe around you while you remedy the issues your customers are berating you for. Both options have an appropriate fourth dimension and identify, simply if yous cull the latter option, you're going to need to know how to turn off reviews on Facebook. Here's a helpful guide and infographic to lead you through the procedure. Here'south a visual guide to the procedure: Turning off Facebook reviews is a big call to make that can have both positive and negative implications. Before making that decision, information technology's important to consider both how your business is faring as a whole and how your audience is perceiving you as a outcome. Now that we've touched on the "how" of the procedure, let'south take a look at the "why." In that location are going to exist points when business isn't booming — ugly stretches where yous're decumbent to an influx of bad reviews. You could be subject area to a product think or an employee of yours might have provided particularly poor client service before you became hip to their behavior and replaced them. The public's perception of your business can exist volatile, and there'southward a practiced take chances you won't desire to exist bombarded with disgruntled customers venting frustrations before you have the run a risk to accost them. Every bit previously mentioned, you lot tin't selectively delete reviews on Facebook — so long as they're non inappropriate, obscene, or flat-out fake. And even if that's the case, that procedure can however have a while to see through. If your business is in a rough patch that y'all're working tirelessly to address, it might exist in your best interest to turn off Facebook reviews until you're on the side of it. If y'all put in the effort, the difficult times your business might fall on will pass, only the reviews that come with them won't become away. If y'all're in that position, it could exist in your all-time involvement to disable your Facebook reviews. Reviews — good or bad — provide a caste of legitimacy to your business. They allow potential customers know that others engage with your company and imply that you lot care virtually customer feedback. Keeping negative reviews up also provides you with the opportunity to answer. You get to say your piece and let prospects and customers know that you hear them. You can demonstrate that yous understand where they're coming from and are willing to take the necessary steps to address the bug and concerns they're raising. Turning off Facebook reviews more or less nullifies your ability to do any of that. It can kneecap your perceived authenticity. Sometimes it might be better to confront the music and explicitly permit your audition know the specific strides y'all plan on taking to make things right. Turning off Facebook reviews is a procedure that should take a lot of thought and consideration. It's upwardly to y'all to decide whether taking harsh reviews on the chin or keeping things at-home until you have your business in society suits your situation better. No matter which route you take, it'due south helpful to know how to shut Facebook reviews down — just in case they get to be as well much. 
How to Turn Off Reviews on Facebook
Why Y'all Might Want to Turn off Reviews on Facebook
Why You Might Not Want to Plow off Reviews on Facebook
Originally published Jul 24, 2020 8:00:00 AM, updated June 15 2021
Source: https://blog.hubspot.com/service/turn-off-facebook-reviews
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